Damaged parcel
Damaged parcel from DHL
If you receive a package, the packaging of which is damaged (torn, taped by DHL) refuse to accept the package or open it with the courier and if the goods appear damaged, write a damage report with the courier and inform us immediately by email contact@military.pl
Damaged parcel from DHL Parcel
If when you pick up the package you find that it is damaged (torn packaging, taped with DHL tapes), do not accept it and write a damage protocol on the spot. Inform us immediately by email contact@military.pl. If you notice the damage later, then you can file a claim with DHL Parcel - here is the instruction.
Damaged parcel from InPost Paczkomat® 24/7
If picking up the parcel from the box in the Parcel Machine you see that the packaging is damaged (torn, taped by InPost), file a complaint online. The damage protocol is available at this address. Currently, this is the only way to file a complaint with InPost - fast, convenient and does not require contact with the courier or a visit to an InPost Point.
Damaged parcel from Courier InPost
If your package was damaged or stolen, file a complaint online. The damage protocol is available at this address.. Currently, this is the only way to file a complaint with InPost - fast, convenient and does not require contact with the courier or a visit to an InPost Point.
Damaged parcel from ORLEN Parcel
If during the reception of the parcel you find that it is damaged (torn packaging, taped ORLEN Parcel), then do not accept it and write a damage report on the spot. Inform us immediately by email contact@military.pl.